EVERYTHING YOU NEED TO KNOW

faq

what item categories are included?

Great question!

Every bundle will include two to four looks. The exact items chosen depend on your Style Quiz and our inventory.

For example:

  • 2 tops, 2 bottoms, 1 layer
  • 2 one pieces, 1 top, 1 bottom, 1 layer

If you are looking for a particular item type (i.e. "desperate for shorts!") just add that note to your order at checkout and we'll do our very best to accommodate.

what condition are the clothes in?

Most pieces are in "Very Good" condition, which means no stains, rips or excessive wear. In other words, most items look like they were worn and washed a few times but have a lot of love left to give.

Some items are in "Excellent" condition i.e. new with tags or appear to be brand new.

A very small portion of our inventory may have a small, hidden stain because the garment is a fantastic style we couldn't pass up, in otherwise very good condition.

how do you handle seasonality

Temperate capsules feature pieces like t-shirts, pants and sweatshirts.

Cold weather capsules feature pants, long sleeve tops, long sleeve jumpsuits and sweaters, etc.

Hot weather capsules include items like shorts, tees and tanks, sleeveless and short sleeve rompers. We also have swimwear!

are the clothes clean?

Yes! Everything in your capsule arrives ready to wear.

what brands do you carry?

All the ones you know and love—and more.

  • Everyday U.S. brands like Cat & Jack, Carter's, Garanimals and Old Navy
  • Classic faves like OshKosh and L.L. Bean
  • Organic labels like Rabbit Bear, Monica + Andy and Easy Peasy.
  • Premium treasures from Hanna Andersson, Crew Cuts, Petite Bateau, etc.

do you have a gender neutral option?

Yes, you can make this selection in your Style Quiz.

At this time we don't list this in the drop down because the reality is that most children's clothing manufactured is gendered to some extent.

That said, we absolutely plan to add it to the dropdown as soon as possible!

will we like the styles we receive?

  • There are a few questions dedicated to this in our Style Quiz!
  • If a garment has a double size listed, for example 6 - 12 months or 4T / 5T, we'll typically include it in a bundle of the smaller size.
  • We don't accept items that appear to be very stretched out and no longer true to size.

We do recommend sizing up if you have any concerns—bonus that it's the more sustainable way to go too!

do you offer returns or exchanges?

We will do our best to make sure you are satisfied with your purchase.

If there is an item in your order that does not work based on size or condition, please let us know within 7 days of receiving your order, and we'll provide a bonus item the next time you shop.

If you are unsatisfied with your bundle, you can exchange it for a new one or for merchandise credit. Please reach out within 10 days of receiving your order so we know to expect your return.